Technical Support

In order to offer accurate and timely technical support, please follow these steps:

• Restart your machine and reenter the program.
• Try to repeat the process which is linked with your problem.
• For STAAD.Pro only: If your problem still exists, please delete all files in the directory except for those with the *.STD extension. Restart the program and repeat the process once again.
• If the problem is not solved yet, please contact us by phone +49 (0)931 / 40468-71 or send an e-mail to info@reig.de.